FAQs Archive | Page 3 of 7

Q: We would like to be further educated about the product before committing to its adoption. Do you provide any kind of training?

Indeed, we do. We in fact consider this as a must for us to also get a better understanding of your company’s specific needs, requirements, and structure, so that we can deliver a product that best fits your profile.

Q: Do we need to have a digital wallet set up through which to make the bitcoin transactions or can you take care of it for us?

We can certainly take care of it for you.

Q: Does our organization have to setup a blockchain node or manage a crypto-currency?

No. Block.co makes it easy to anchor records on a blockchain and manages the transaction fees for you behind the scenes.

Q: Do we need people with programming skills in order to use Block.co?

No. Our issuing system is a web-based application and can be used by anyone with basic administrative skills.

Q: What does a user receive when a document was issued? a PDF? A link?

Recipients receive their vPDF documents via email, and are able to share them for a decentralized and independent validation with whoever they choose to.

Q: Who sends the self-verifiable documents? You? Us?

You have full control over the recipients, the appearance and other email settings through our platform.

Q: Can documents be revoked in case of a mistake or a change in circumstances?

Indeed. We have developed a methodology whereby documents can be revoked in case there is a need for that.

Q: What happens to the issued documents if for whatever reason our account is discontinued?

Any already issued document has no ongoing dependence on Block.co. These records are anchored on the blockchain that recipients own them for a lifetime.

Q: We use a document or license number unique to our organization - can we use that one instead?

Yes. Block.co allows you to upload and display all sorts of custom data on your document designs. In this case, you can use your unique number as a custom attribute on the document.